Cookie Policy

At THE Medical we understand that our customers privacy is very important. We use cookies to enhance your experience on our website and always make sure that they do not contain any personally identifiable information. To allow you to make an informed decision about cookies, please read the following information about cookies and their use.

What are cookies?

Cookies are very small data files that are stored on your computer during and after visiting a website. They are generally used to enhance the customer experience on a website, for example; remembering your preferences on a particular site and recording what is in your shopping basket as you browse the site. They can also be used by the companies who own the website to provide anonymous data to analyse the use of their website and target advertising more specifically to the user.

How do THE Medical use cookies?

We use what are known as ‘browser’ cookies to allow you to navigate our site efficiently and perform certain functions to help personalise our site to you. Of these, session cookies help to memorise or bookmark your activity on our site to allow you to easily pick up browsing where you left off as well as other important functions. Tracking cookies are used to help store your preferences for the next time you visit our site. These are anonymous and are used by us to analyse the use of our site with Google Analytics to allow us to make improvements to benefit your customer experience.

How to block and delete cookies

All cookies can be deleted via your web browser.  Information on deleting or controlling cookies is available at Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

THE Medical Online Doctor service is owned and operated by Total Health Ethos Limited (Company Reg. 6170784). All orders are fulfilled by our pharmacy partners, BSM Healthcare Ltd (Company Reg. 08515600) and Red Label Medical Ltd (Company Reg. 08676338). All information that appears on this website is intended for information purposes only and should be used to supplement, not replace, your relationship with your local healthcare professionals. You should consult your doctor if you think you may have a health problem or before you start taking a new medicine. Please ensure you always read the information leaflets supplied with any medicinal products. For more information see our policies and terms and conditions at the bottom of every page. © 2017 Total Health Ethos Limited. All rights reserved.
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